Friction Points Workshop

Uncover the hidden barriers in your space

Is your space quietly sabotaging your success? Are inefficiencies and obstacles draining productivity, stifling growth, and holding your organization back? 

It’s time to stop seeing your space as a mere backdrop and start leveraging it as a strategic advantage.

In this hands-on workshop, Dr. Lorissa MacAllister equips organizational leaders and teams with a new lens to uncover the hidden barriers lurking within their space—transforming how you view and use your space.

This session dives deep to determine how your space directly influences productivity, employee satisfaction, customer outcomes—and even your bottom-line.

Through guided analysis, we’ll map the journeys of your employees, customers, and stakeholders to identify friction points—those hidden inefficiencies and barriers that disrupt flow, stifle collaboration, and undermine results. By addressing these challenges, you’ll leave with a clear, actionable plan to:

• Optimize your environment for efficiency and performance

• Empower your teams and elevate their satisfaction

• Enhance customer experiences and outcomes

This workshop isn’t about quick fixes or patching up problems—it’s about transforming the way you see your space. By shifting your perspective, the hidden friction points within your environment—those subtle barriers to performance—become clear. Together, we’ll reimagine your built environment as a powerful catalyst for innovation, engagement, and sustainable growth.

It’s time to unlock the potential hiding in your space—and start driving success.