Approach
THE inFORMed APPROACH™ TO INTEGRATE SPACE INTO YOUR BUSINESS STRATEGY/OPERATIONS.
THE inFORMed APPROACH™ TO SPACE DESIGN
The Solution is Your Space™
The inFORMed Approach™ is a groundbreaking, evidence-based methodology that redefines how organizations think about their spaces. Developed by Dr. Lorissa MacAllister, this approach was first introduced in healthcare, where she uncovered the profound connection between space design and human behavior. By analyzing how environments shape experiences, the inFORMed Approach™ has evolved into a transformative tool for optimizing organizational culture, performance, and wellness.
At its core, the inFORMed Approach™ turns space into a strategic asset that actively supports those who use, experience, and engage in it.
Whether it’s an office designed to boost productivity, a healthcare facility tailored for patient-centered care, or a corporate headquarters that reflects organizational values, this approach focuses on how environments influence behavior, collaboration, and outcomes.
The inFORMed Approach™ eliminates guesswork — leveraging data-driven insights to help leaders confidently define and prioritize what their space must deliver to fully support organizational goals. By integrating the approach into their strategy, leaders can transform their spaces into high-performing assets that support growth, collaboration, and long-term success.
The Formula That Changes Everything:
Flow + Function - Friction = Form
Every space should work for the people who use it—that’s where the inFORMed Approach™ begins. By focusing on how a space serves its users, it digs into the flow of movement, the function of the space as well as the friction points—those hidden barriers that cause inefficiencies, bottlenecks, and unnecessary stress. Resolving these friction points helps to transform spaces into environments that feel natural, supportive, and intuitive to navigate.
As Louis Sullivan, the father of modern architecture, famously said, “Form follows function.” This timeless principle lies at the core of the inFORMed Approach™, which allows the function and flow of a space to take the lead—naturally shaping the form and design to support its purpose.
This simple yet powerful formula — Flow + Function - Friction = Form — doesn’t just make spaces look good; it ensures they work smarter, aligning design with the needs of your organization and the people it serves.
From Function to Impact
For organizations, this isn’t just about creating functional spaces—it’s about creating spaces that actively support your goals. Whether it’s an office that fosters collaboration and focus, or a network of locations that reflect a consistent brand identity, the inFORMed Approach™ makes sure every corner of your space is working toward a purpose.
It’s about creating environments that help employees do their best work, make proved an excellent customer experience, that reflects the culture of the organization. Through fully understanding operations and the organizational outcomes through the inFORMed Approach™ creates spaces that don’t just meet needs—they elevate experiences. The result? A workplace that feels intuitive, a brand experience that’s cohesive, and an organization that’s primed for long-term growth and success.
Trusted by
The inFORMed Approach™ Training + Certification Program
Transform your space into a strategic asset.
Designed for business and organizational leaders, this evidence-based training program teaches you how to leverage your environment to support goals, boost productivity, and align with company values.
Learn to eliminate inefficiencies, enhance employee well-being, and foster collaboration by applying a proven framework that connects spatial design to measurable business outcomes.
Whether refining existing spaces or planning new ones, The inFORMed Approach™ equips you with the insights and tools to remove friction points or barriers shaping your success.
NEW BOOK COMING SOON
Space as Strategy: How Environment Drives Business Success
Your space is either driving your success—or holding it back.
In Space as Strategy, Dr. Lorissa MacAllister issues a bold challenge to business leaders: stop treating your space as an afterthought and start using it as a strategic tool for organizational growth.
Through actionable strategies and real-world case studies, this book reveals how to transform your environment into a catalyst for productivity, employee satisfaction, and revenue growth. Discover how small adjustments can unlock big results—and why overlooking your space might be costing you more than you realize. With Space as Strategy, you’ll learn to turn your environment into a powerful tool for sustainable growth and success.