Healthcare Design

Lorissa will give two different presentations during this event:

Speakers: Lorissa MacAllister, Dr. Bonnie Sakallaris
“Are your Environments Healing?” The Intersection of Evidence-Based Design and Healing Spaces: Is there a Distinction?

Throughout history there have been physical spaces that held sacred meaning, spaces where people went to experience healing. The Samueli Institute definition of healing is the process of repair, recovery and return to personal wholeness. Healing may or may not involve cure. What are the characteristics of physical spaces that facilitate healing? Do healing spaces exist and if so what are the defining characteristics? Does the incorporation of evidence-based design principles lead to the creation of healing spaces?
These are the provocative questions that Samueli Institute researchers are attempting to answer using a whole-systems framework with 4 specific interactions: Internal, interpersonal, behavioral and external, that facilitates human flourishing and ultimately creates optimal healing environments. There is a value on investment in creating healing spaces based on . We will share our findings from an extensive review of the healing and built environment literature and an environmental scan. Evidence from neurasthenics and neuroimmunology will be incorporated into the discussion. We will discuss the differentiators between healing spaces and optimally designed spaces and use case studies to demonstrate the importance of a fully integrated approach to creating healing spaces.

Speakers: Lorissa MacAllister, Dr. Craig Zimring, Dr. Erica Ryherd, Redge Hanna
“How physical environments impact satisfaction with care”

Proposed Session Description (max 200 words): Patient satisfaction is an important indicator of healthcare quality and is increasingly linked to pay-for-performance. While patient satisfaction has traditionally been seen as reflecting service delivery relationships and individual perceptual understanding (Sitzia & Wood, 1997), there is growing evidence that it is impacted by the design of healthcare facilities. This is enabled by research tools that allow the analysis and visualization of very large patient satisfaction databases. This session discusses emerging research exploring the impact of design on Press-Ganey and HCAHPS scores and exciting new research about the relationships between special layouts, noise and patient satisfaction. This is the next generation of research begins to tie the significance of environment in improving satisfaction of care.